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Our Services
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Terms and Conditions

Welcome to our online store.

The name of our company is "Chatziathanasiou Anastasios" with Tax ID EL102693401 that belongs to the Tax Office of Chalkida with the address "Lilandion 105, Chalkida" and the Registration number 000131343022000.

Please read the following terms of use before browsing this website. The terms refer to the access and use of our online store and the protection of your personal data.

Chatziathanasiou Anastasios reserves the right to modify or renew without notice the following:

- The present terms of use in whole or in part. (The change of terms does not include orders you have already registered)

- The products either as a whole or in parts

- The external appearance, the structure of the website and its technical specifications, in whole or in part

Also, the business reserves the right to suspend or terminate the operation of the e-shop.

By accessing and using our online store you fully accept the terms of use subject to applicable law.

If you do not fully accept the terms of use, please leave this website.

Intellectual Property Rights

The content of this website is the intellectual property of Chatziathanasiou Anastasios or its partners or suppliers. Also, the designated trademarks/brands are the property of the respective companies. All the above are protected by Greek, Community and international laws on trademarks and industrial and intellectual property.

Access to the content is only allowed within the terms of use. Any other use without written permission from the company Chatziathanasiou Anastasios is strictly prohibited.

We inform you that otherwise we will make full use of the legal remedies as provided by law and provided by copyright protection, including criminal prosecution.

Use of e-shop (Location)

It is prohibited to copy, transmit, modify, reproduce, sell or otherwise use without the written permission of Chatziathanasiou Anastasios.

You may download the content of this site only as personal information.

You may not use this site for any purpose that is contrary to the terms of use or in any manner that could constitute a criminal offense or violate any law or incur civil liability.

You agree that you will not use this site to publish material that is offensive, untrue, misleading, immoral, vulgar, pornographic or profane.

You are responsible for compliance with the laws of your country or the laws of the country from which you access this site. While using this online store (site) you are solely responsible for your compliance with local laws.

Disclaimer

The company Chatziathanasiou Anastasios is not responsible in case of typographical errors or inaccuracies in the content of this e-shop.

The company Chatziathanasiou Anastasios is not responsible for any damage resulting from or related to the use of this site.

Changes may be made to the content of the e-shop without notice.

The use of the e-shop of the company Chatziathanasiou Anastasios is at your own risk.

In case of non-functioning of the online store we are not responsible.

As soon as you are dissatisfied with this site, you must discontinue using it, excluding any compensation.

Products

Guarantee

All machines carry a warranty of good working order from the representative company. Electronics are not guaranteed.

The consumer is obliged to follow the appropriate operating procedures as indicated in the instructions for use and to keep the purchase document.

The warranty period of each machine will be indicated in the warranty field in the information of each product.

Price

The information on each product will include the full price including value added tax (VAT)

The price will not include shipping costs. Shipping costs will be calculated upon completion of the order (before sending it to us) the cost of shipping costs depend on the volume of the order and the place of delivery)

Orders

Ways of ordering

While navigating in our online store you can select the products you wish and send the request for your order, according to the ways shown on our website.

In the order form you will be asked for some personal information which is mandatory for the completion and validity of your order (name, phone number, complete shipping address and email address)

Upon receipt of the request, the person responsible for the ordering department will contact you, either to inform you of any shortages or delays, or to confirm the correct progress of the order.

If we are unable to contact you by email at the email address you have provided, we will call you on the contact number you have also provided.

As soon as it is not possible (for whatever reason) to contact you in either of the two ways mentioned above, your request will be cancelled after 10 days from the date of sending it.

Your request is automatically cancelled and you will have to send us a new request again.

A confirmation message with the details of your new order will be sent to the email address you have provided.

The delivery of the products is carried out according to the delivery schedule of the transport company or courier we cooperate with.

You can,also, place an order request by phone. By contacting us at +30 2221600862. The person in charge of the ordering department will save your order and keep the necessary data for the completion of the order.

Payment methods - Transaction security

Payments for purchases through www. chatziathanasiou. gr can be made in the following ways:

- Through a deposit to a bank account of the company: You can pay for your order by directly depositing the price of your purchases in one of the following accounts we have. At the time of deposit the purchase order number should be indicated. To confirm your deposit, you must send us the proof of deposit by email to a. chatziathanasiou@hotmail. gr or contact us by phone at +30 2221600862.

The following accounts are available

Beneficiary : Chatziathanasiou A. Anastasios

PIRAEUS:

IBAN: GR16 0171 5790 0065 7913 5785 971

Account number: 6579-135785-971

EUROBANK:

REFERENCE NUMBER: GR29 0260 4580 0004 3020 0252 331

Account number: 0026 0458 43 0200252331

ETHNIKI:

IBAN: GR41 0110 2660 0000 2660 0333 913

Account number: 266/003339-13

ALPHA:

IBAN: GR25 0140 2330 2330 0200 2024 441

Account number: 233 00 2002 024441

Cash on delivery (only via Courier and within Greece): you can pay for your order upon receipt of the products from the courier company we work with. Cash on delivery is not supported with a transport company.

- By credit, debit and prepaid card: you can pay for your order using your credit, debit and prepaid card. For additional security of electronic transactions, you are automatically transferred to a secure bank location where the payment is processed with absolute security. All card details, which are transmitted electronically to the bank, are not stored, but only used during the card's control and billing. No credit or debit card numbers or other banking details are stored and are not disclosed on our website, thus ensuring your maximum security.

- Via PayPal: You can pay for your order via PayPal. With this option you are automatically transferred to the completely secure PayPal page, where you complete your transaction via your credit or debit card. As soon as we receive the payment confirmation from PayPal, your order will be processed immediately.

Cancellation of order

Your order is cancelled in the following cases:

- Before shipping/receiving the product. Cancellation is possible by sending an e-mail to a. chatziathanasiou@hotmail. gr or by calling +30 2221600862

- Upon receipt of the product. You can exercise your right to a refund within 14 calendar days. See more in the product return section

Ways of sending

The company Chatziathanasiou Anastasios provides the following ways of delivery of products:

We send you your order by courier company. The time and cost of delivery depends on the area where you wish the order to be delivered. The shipping cost will be indicated in the appropriate field before confirming the order request. The two companies we work with are “Geniki Taxydromiki” and “Courier Center”. You choose with which one you wish to have your parcel sent to you. For any information or clarification you can contact us at +30 2221600862. Also, the weight and volume of your order may not be supported by the couriers or may be unprofitable. Upon your own agreement, after a telephone consultation with our shipping department, it can be sent by a transport company where the cost will be lower (see details below).

- Transport Company

Our company undertakes the shipment of products throughout Greece to selected agencies (usually in the capitals of prefectures). We cooperate with Chalkis IKE (Ptyousis 3, Nea Lampsakos +30 2221025313-+30 2221086653). The cost of transport varies from region to region depending on the intermediate stations and in any case there is contact with our competent department at +302221600862 before the shipment for information on the final cost. It is important to note that through this option the cash on delivery service is not valid and the entire order must be paid via bank deposit or credit/debit card and any shipping charges that may arise if there are no current campaigns for free shipping .

-Receipt from the store.

Our company gives you the opportunity to receive from our physical store the products you have ordered and the possibility of free assembly and demonstration of the machine you have chosen.

Chatziathanasiou Anastasios is not responsible for delays in intermediate loading/unloading areas that affect the delivery of products from our suppliers to us and from us to you.

Your order will be shipped by the partner transport company during the working days (Monday - Friday) and the hours that this company is open.

The company Chatziathanasiou Anastasios reserves the right to modify the ways and charges of shipment excluding orders already registered by you on hold.

For any information or clarification please contact us at 2221600862.

Product return

You have the right to return the product you received within 14 working days from the day you received it (as exactly defined by the law N. 2251/1994 no. 3e par.

The return of the products will be at your own risk and the return costs (courier, shipping, postage or other) will be borne by you. The return of the products is accepted only if the following conditions apply:

The notification of your wish to return the product or the products you purchased by you to the following phone number +30 2221600862 or the relevant online withdrawal form.

The return request must be sent within the time limit mentioned above. (proof of date of dispatch)

The product has not been used, no stickers, branding, security tapes, etc. have been removed. that the products have on them.

All items must be returned in the excellent condition in which they were received, without damage, without any defect (subject to the return of a defective product, complete and in their packaging (for items received in special packaging - e. g. fragile products - should be returned in their special packaging), and should also be accompanied by all the necessary documents and returned exclusively with the transport company that you surrendered.

Shipments via ordinary mail will not be received as they are not delivered at our premises.

In case the purchase has been made via Paypal, you will be charged with the commission cost of Paypal.

To avoid inconvenience, it is advisable to check the condition of the products and their packaging at the time of delivery of your order in order to detect obvious defects (e. g. broken product, wrong product, etc. ).

As long as you do not express any reservations about your receipt, it means that you have received the product unconditionally.

Personal Data

A mandatory condition for the start of our transactions is the disclosure of specific personal data, such as name, address (shipping address), telephone number, e-mail address. In case you make your payment by credit card you will be asked for the card number, expiration date, these data are managed by the bank and are not recorded in our system.

We confirm that we follow the principles of personal data protection provided for by the laws and we will not act on use without your prior approval. We also do not disclose, publish or sell the personal data and information you entrust to us.

We reserve the right to provide suppliers with sales statistics, which do not contain personal information.

Accessing and updating information

It is your right to update and modify your personal information to ensure its validity. Contact us via the contact form if such a need arises.

Underage Users

Our online store is addressed to adults, legal or natural persons who are able to enter into legally binding agreements under the applicable legislation. The use of the website, its content and applications by minors is prohibited.

If it is found that any personal information has been collected from a minor, this information will be deleted as soon as possible.

Connection to Third Party Sites

Regarding access to other websites (links) through this website, we inform you that we are not responsible for their terms of use or for their policy of collecting personal data

It is your responsibility to review the privacy policies of the third parties to whom this online store provides access.

The information policy of these websites, which are linked through this website, is not covered by this Privacy Policy.

Our company, in order to improve the services it provides, has incorporated in this website the BestPrice 360 Analytics tool, in the context of extracting statistics and performance data from the participation of its online store in the respective product price comparison platform www. bestprice. gr, in which it participates. BestPrice Analytics 360 allows the transmission to BestPrice. gr of exclusively anonymous data, regarding the movement of users on this website (visit or order and purchase of products) for the extraction of the corresponding statistical results and for the improvement of marketing actions.

Contact

For any comments, questions or requests regarding the use of our online store or the use of your personal data by us and generally regarding our online store, please contact us using the contact form or by phone at +30 222600862.

We are committed to investigating the matter and will do our best to answer your questions and resolve any issues that arise within a reasonable time.

Changes to this Privacy Policy

We reserve the right to modify the existing privacy policy, changes will be published in a timely manner on this website. Please check back often for any changes. the amendments shall enter into force as soon as they are published on this website. Your use of the website with such amendments means your acceptance of the new privacy policy as in effect at the time of such amendments.

Cookies

Cookies are small files containing information that a website stores on a user's computer so that each time the user logs on to the website, this information can be retrieved and related services can be offered to the user. For example, the user's preferences for the website through his/her responses to it (searches etc. )

Our online store uses cookies and are necessary for the proper functioning of its services.

They give us the ability to record your responses (as a user), help us to use the online store without technical problems.

At the same time, by recording the user's choices, recognizing him as a frequent user, they facilitate his access to our online store, based on the data they collect, they help us to improve the content of the online store.

Cookies do not damage your computer or the files contained on it.

Each time you leave our website, your data is automatically deleted

You have the option to accept or reject cookies by making the choice you wish in the relevant form.

We inform you that if you disable cookies you may not be able to use all the services of our online store.

Applicable Law:

All transactions carried out through this website are governed by International and European law that regulates issues related to e-commerce as well as by the Consumer Protection Law (Law 2251/1994) that regulates issues related to distance sales.

The European Union has set up a new online platform for the out-of-court settlement of consumer disputes. Please find this platform at the following link: http://ec. europa. eu/consumers/odr/